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Terms and Conditions

Terms and Conditions

Effective Date: 29 May 2025

Company Name: cruiseoncall.com

Website: cruiseoncall.com

Modification of Terms

cruiseoncall.com retains the authority to modify the terms, conditions, and notices that apply to the Services provided via the Website, including but not limited to fees. Users are required to review these terms regularly.

Privacy Policy

By accessing the Website, the User confirms that they have read, understood, and agreed to the terms of the cruiseoncall.com Privacy Policy.

Limited User

  1. The User agrees not to sell, trade, resell, or otherwise exploit any portion of the Service for commercial gain. For clarity, the Website is intended exclusively for personal use and not for commercial purposes.
  2. The User agrees not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website. It is expressly stated that unlimited or wholesale reproduction, copying of content for commercial or non-commercial purposes, and unwarranted modification of data and information within the Website's content are prohibited.

Disclaimer of Warranties / Limitation of Liability

  1. cruiseoncall.com works to provide accurate and up-to-date information, but we cannot guarantee the content’s accuracy, completeness, or reliability. The website and its services are offered "as is," without any express or implied warranties, including but not limited to warranties of merchantability or fitness for a specific purpose. We disclaim all liability for any direct or indirect loss or damage resulting from the use of the information provided on the website.
  2. Any issues related to the services provided by the suppliers should be addressed directly with them, as we hold no liability in this regard.
  3. We do our best to keep the information on our website accurate, but we can’t take responsibility for any mistakes or missing details caused by human or data entry errors. Additionally, as we do not provide the services, we cannot control or prevent modifications to the descriptions supplied by the service providers.
  4. We do not endorse any advertisers featured on our website. Users are encouraged to independently verify the accuracy of all information before relying upon it.
  5. While we offer travel-related services to various destinations, we do not guarantee that travel to these locations is without risk and disclaim any liability for damages or losses incurred.
  6. Under no circumstances shall we be held liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any other damages arising from:
    • (a) the use or inability to use our services.
    • (b) the cost of acquiring substitute goods and services.
    • (c) unauthorized access to or alteration of your data.
    • (d) any other matter related to our services, including but not limited to damages for loss of use, data, or profits, even if we have been advised of the possibility of such damages.

Our liability excludes any delays or inability to access the website or its services, as well as any failure to provide services or inaccuracies in the information, software, products, or services obtained via the website, regardless of whether claims arise from contract, tort, negligence, strict liability, or any other legal theory.

We shall not be held liable for any unavailability of the website resulting from scheduled maintenance, technical issues, or other unforeseen circumstances beyond our control.

Users acknowledge that downloading any material or data from the website is at their own discretion and risk. They are solely responsible for any damage to their computer systems or loss of data resulting from such downloads.

1. COLLECTION OF INFORMATION

Objective:

The data we gather or acquire from visitors to our website enables us to tailor and consistently enhance the overall travel experience on cruiseoncall.com. Below are the categories of information we collect. The term "information" encompasses both your personal details and any information you share with us about third parties.

B. Types -
  1. We collect and retain the data you provide through our website, including when you book a reservation, conduct a search, make a purchase, engage in a survey or contest, interact with customer support via phone, live chat, or other communication channels, or submit information through any other means. For instance, we might ask for your name and mailing address (to process an order), email address, travel itineraries, purchasing and browsing behaviors, any reviews or feedback provided, payment card details, shipping information, and financial data. This list is illustrative and may be updated without prior notice based on the information you voluntarily provide.
  2. When booking travel arrangements for others, you may need to supply some or all of the personal information previously mentioned. In such cases, you are required to obtain explicit authorization from the individuals concerned before proceeding.
  3. As a guest user meaning you haven't registered or made a booking, we collect minimal data via cookies and pixel tags to enhance your browsing experience.

2. E-mail Communications

We send promotional offers and updates via email. To enhance the relevance of our communications, we may track when you open emails from cruiseoncall.com, provided your email client supports such features. To prevent sending duplicate communications, we may compare our customer list with those obtained from other companies offering similar services. If you prefer not to receive emails or other forms of communication from us, please update your email preferences or notify us through the customer care section on our website.

3. Information from Other Sources

Occasionally, we may obtain additional information about you from external sources to enhance your account details. This may include confirmations or feedback from travel service providers, transaction data from payment processors, updated address and delivery information from carriers, as well as account and purchase history data. Furthermore, we may acquire demographic data to tailor our offerings to your preferences. Additionally, we may collect information from your web searches, including search terms and results, as well as sponsored links, to enhance our services.

4. Cookies and Pixel Tags

Description - A cookie is a small piece of data that a website sends to your browser, which may then be stored on your computer's hard drive. It serves as an anonymous identifier for your computer, not for you personally. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag embedded on specific pages of our website, but it is not stored on your computer.

When you visit our website, pixel tags generate a generic notice of that visit. These tags often work in conjunction with cookies to register when a particular computer visits a specific page. If you disable cookies, the pixel tag will still detect an anonymous website visit. We utilize cookies and pixel tags to identify you as a return visitor and optimize your experience on our site. This allows us to offer enhanced features such as accelerated purchasing, customized and personalized shopping suggestions, personalized greetings, and the ability to store items in your shopping bag between visits.

5. Other Information

We might also gather and examine the Internet Protocol (IP) address employed to connect your device to the Internet, along with login credentials, email address, password, system and connection details, browser type and version, and operating system. Additionally, we may utilize software tools like JavaScript to assess and record session data, including page response times, download errors, duration of visits to specific pages, user interactions (such as scrolling, clicks, and mouse-overs), and navigation methods away from the page.

2. SHARING OF INFORMATION

3. Retention of Your Personal Information

We retain your personal information solely for the duration necessary to achieve the objectives specified in this Privacy Policy. Once your information is no longer required for these purposes, we will securely delete or anonymize it in compliance with applicable laws and regulations.

4. Security of Your Personal Data

We implement comprehensive security measures to safeguard your personal information. However, it's important to note that no system can guarantee absolute security. While we strive to protect your data, the inherent nature of technology means that vulnerabilities can exist. We are committed to continuously improving our security practices to mitigate risks and protect your information to the best of our ability.

5. Third-Party Links

Our website may contain links to external websites for your convenience and information. We do not endorse or assume responsibility for the content, privacy practices, or security of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected such information, please contact us immediately at info@cruiseoncall.com.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including access, correction, deletion, and objection to processing. To exercise these rights or if you have any questions about your personal data, please contact us at info@cruiseoncall.com.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions or our Privacy Policy, please contact us at:

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